1. Fake Breast milk?
Can you tell the difference between the 2 charms? Thanks to our Chemist, we found that some makers use coloured dyes instead of real breastmilk to pass off as preserved breastmilk. As a mother, I can only imagine the pain if I found that my precious breastmilk jewellery made so many years ago is nothing but a scam. By then, I will no longer have any breastmilk left to make it from ethical sources.
At Keepsake by Ryo, we engage a chemist to formulate a secret breastmilk preservation method so that your breastmilk keepsake will not rot and decay over time. We are the first to do it and our secret method has never been leaked. Since our innovation, many other keepsake makers claim to be able to do so in the matter of days. If you have tried to DIY your own breastmilk keepsake at home, you would have found that signs of decay will show in a couple of weeks or months. Thanks to an anonymous tip and the help of our chemist we finally found out how other makers "did" it.
To authenticate our products, we will regularly conduct workshops so that mothers can make their own keepsake and visually see that only your own breastmilk is used in the making of your keepsake.
2. Customized Glass Lockets
Did you know, Keepsake by Ryo have customized their glass locket to improve on it’s quality. Check out the differences below!
1. Crafted out of Surgical Steel with higher tarnish resistance than conventional stainless steel .
2. 100% waterproof to combat accidents and rough weather.
3. All lockets comes with a gorgeous dangling heart shaped key!
4. Unlike previous lockets, all new lockets can fit through popular charm bracelets like Pandora, Soufeel, Chamillia etc!
These new Glass Lockets are exclusive and engraved with the Keepsake by Ryo brand at the back of the locket so you know your DNA treasures are kept safe and secure, giving you a peace of mind over problems like tarnish or allergies!
3. Customized Charm Cores
Some people ask us why we customize our own 925 silver charm cores when we can purchase them from open sources like Aliexpress and Taobao? This is because we noticed that charm cores from open sources tend to tarnish faster despite their 925 stamps, as their silver concentration is questionable. They also have a tendency to drop off when rubbed against your bracelet or bangle due to its small size and light weight.
So, we customized our own charm cores to ensure its quality, also making it bigger and heavier to prevent it from dropping off or tarnishing easily. Notice that from the front our charm cores are bigger and shinier and from the back the open source charm cores are actually hollow on the inside.
Our charm cores are >10x more expensive. Also the gold and rose gold vermeil versions cannot be found in the open market and are only available at Keepsake by Ryo.
4. Keepsake by Ryo has got a 1 year warranty period against breastmilk discolouration due to decay and a full refund policy.
Did you know Keepsake by Ryo, provides a 1 year warranty against breastmilk discolouration. We are also the only keepsake maker in the world that provides a full refund if you are unhappy with your item. For more information, kindly read here http://www.keepsakebyryo.com/pages/terms. :)
5. Resin Quality
Did you know that Keepsake by Ryo uses a unique resin that is heavily R&D to have higher resistance against sunlight and yellowing than our previously used ICE RESIN™ in our casting process? Our resin is 8 times more expensive than other commercial resins and is not commercially available in Singapore. As part of our commitment to deliver the best quality handcrafted jewellery to you, we secure supplies from the USA so that our products are of highest quality. Unlike other epoxy resins which naturally appear yellowish and will continue to discolour over time with frequent wear and exposure to UV rays. Our unique resin do not have such problem and this time round we have time tested it since 2016.
6. Breastmilk Jewellery Quality
Did you know Keepsake by Ryo uses a unique method of breastmilk preservation through actual engagement of a chemist? Combined with the unique nature of unique resin formula, our charm will retain the actual colour of your breastmilk and will stand the test of time.
7. Customized Sterling and Sterling Vermeil Silver, Gold and Rose gold Charm Cores
Did you know that Keepsake by Ryo is the only keepsake producer with Gold and Rose Gold coloured charm cores made with Gold Vermeil and Rose gold Vermeil materials? In our quest to provide you with great quality, we realized all the commercially available Gold and Rose Gold coloured charm cores are merely plated with a thin layer of precious metal, which is quick to tarnish and this tarnish is irreversible. Only 925 Silver can resist tarnish, hence we decided to customize them in Gold and Rose Gold Vermeil, which is effectively a thick layer of 24k gold around sterling silver to ensure that it will last the test of time. Only thick 925 Silver and Vermeil can resist the impact of stamping without flaking or breaking. Hence we stamp all our charm cores with our company name "KEEPSAKE BY RYO" and "S925 SINGAPORE" on the other side to proof the authenticity and quality of our cores. These cores are 10 times more expensive than commercially available plated ones and we absorb this cost without increasing our prices. You can read more about the differences in materials at, http://www.mainelyurns.com/gold-vermeil-sterling-silver.html.
8. Jewellery Hardware Materials and Quality.
Did you know that Keepsake by Ryo indicates all materials and hardware used in all our product descriptions? Our pricing also reflects the different types of materials used to ensure that you make an informed decision before purchasing. We urge you to invest in quality materials, but we also want every mother to be able to afford a momento of her breastfeeding journey. Hence we offer a wide range of products of different materials and pricing to cater to a wide range of tastes and preferences.
Be wary of keepsake makers who exclaim that their products will "stay like this forever". Even the purest of gold will tarnish in contact with salt water, chemicals or chlorine, and that is an irreversible chemical reaction.(Google it) To ensure that your keepsake jewellery will last, follow the jewellery care instructions in our warranty card carefully, and invest in good quality hardware metals.
9. Equipment, Machinery and Proper tools
Did you know that Keepsake by Ryo invests in a variety of equipment for purposes such as eliminating air bubbles, preserving breastmilk without affecting the colour of your breastmilk, polishing your finished product and even a vibration device to ensure a more even spread of shimmers/ colours/ glitters? We understand the importance of that one extra process to make every drop of liquid gold count.
10. Own, Unique Breastmilk Preservation Techniques
Did you know Keepsake By Ryo actually engaged a chemist to create a breastmilk preservation technique unique only to us? This is to ensure that your product will not turn yellow or black due to decay and your precious keepsake will last the test of time. This technique ensures that your jewellery will become a stable chemical compound, ensuring that you or your children are not exposed to unnecessary or harmful chemicals. Thanks to this technique, we are able to use both fresh and expired breastmilk.
Beware of keepsake DIY kits, that uses paraffin wax or poor quality resin in an attempt to earn quick buck. Such DIY kits, usually do not come with any form of preservation for your breastmilk and will turn yellowish or blackish within 3 weeks and it will only get worse as time goes by. DIY kits using paraffin wax are extremely dangerously as they produce toxic chemicals when heated. Paraffin wax is use as the main ingredient for soap and due to it's soft texture a glass globe or casing is usually provided for such DIY kits. Below is an experiment done using DIY kits in comparison to our product and the result speaks for itself.
Perimeter of experiment:
11. Glitters, Shimmers and Flakes
Did you know all Glitters, Shimmers and Flakes are all either hand cut and/ or mixed by Ryo herself? This ensures a unique blend of colours that are only available at Keepsake By Ryo.
12. Material Description
At Keepsake by Ryo, we strongly believe in ethical display of hardware material, so that our customers can make an informed decision before purchase. Many times, we even customize our own hardware due to the absence of our desired material quality in the open market. Till date we have customized our own charm cores, dangling charm attachments, and many more. All of which includes their respective stamping to ensure the quality of the item. Beware of Jewellery retailers that do not display the actual material of the hardware the items will tarnish or cause unnecessary allergic reaction.
13. 18k Gold
Did you know Keepsake by Ryo, is the first and only Breastmilk Jewellery maker that uses 18k gold and real diamonds? Gold is an inert element, hence by nature it does not react (tarnish) to any other elements in the periodic table giving it a huge advantage over other jewellery making materials such as silver and stainless steel. 18k gold is an alloy with 75% gold and 25% other metals. This is the highest concentration of gold that is hard enough to hold the breastmilk jewel and diamonds. It is industry recognized for its ability to resist tarnish and is widely used for purpose like engagement rings, wedding bands and etc. Singapore having an extremely humid climate, only solid gold can last the test of time.
There is less than a 1% chance that oxidation can occur on the surface of the 18k gold, but since it is a solid metal and not a coating of gold, it can be polished using any dry jewellery cloth to restore its original luster in the really rare chance of it happening. Attached is a link for your further understanding,http://jewelryinfoplace.com/gold/
14. Quality Control
Did you know Ryo is psychotic by nature? We produce an average of 130 to 150 orders per month and Ryo personally rejects 30-50 orders monthly. Below is a picture of rejected goods that our production team nicknames "The Graveyard". T_T
15. IT System
Did you know that Keepsake by Ryo uses a full support IT system to keep track of all inclusions received? The system will automatically send an email invoice upon the confirmation of your order. The system will then send out a second email indicating that we have received your inclusions before generating an order ID number to be labelled and boxed together with your inclusions. This box will follow through the entire process of making your item so as to eliminate occurrences of error. Upon completion, the boxes will be opened, completed items will be packed and mailed out and the system will send a third email to you with your tracking number.
Below is a picture of these boxes at their final stage before being packed and sent out. The piles of items at the front are those that have failed QC. Note that the picture is time stamped, indicating that we have all along been using this practice.
Thanks to the assistance of the system, till date we have only one attempt of sabotage. The particular person complained that she received her item even though she did not even send out her breastmilk yet. We offered a full refund or remake but yet she refuse to sent us back the product. Luckily with the records on our system, it shows that there was a first email send indicating that we have received her breastmilk, and there was a second email send indicating that we have completed and mailed our her item. For the entire duration from receiving her inclusions until the dispatch of her item, she did not reply any of our emails or indicate that we might have made a mistake. She only waited till she received the item before demanding us to make a brand new charm while refusing to return the previously sent charm. Luckily, email records don't lie.
16. Defect/Warranty Activation and Refund Policy
Did you know? Keepsake by Ryo is one of the rare few keepsake makers that provide full refunds for genuine cases of defects and cases where there is a mismatch in expectations between a handmade product and a machine-made product. We do not believe in running smearing campaigns on our competitors, hence we do the ethical way of providing full refunds if you are not happy with your item.
Heirloom collection items are not entitled to refund due to the cost of it's material. But we will remake it as many times as needed if there is a defect.
Find out more about what we suffer through our journey of making keepsake on our FAQ http://www.keepsakebyryo.com/pages/faq-jewellery-materials
17. Font in Chinese, Korean, Arabic and Etc
Did you know, in the spirit of Singapore being a multi-racial and multi-religious society, Keepsake by Ryo does printed fonts in Chinese, Korean, Arabic and more. :) Kindly check with us to confirm the length of non-english letters capable of being fitted in your desired item.
18. 18k Gold Charm Cores
Did you know that Keepsake by Ryo is the only keepsake maker who customizes our own 18k Gold Charm cores? In our quest to provide you with great quality, we better ourselves to bring you quality beyond that of our existing sterling and sterling vermeil charm cores. All 18k Gold Charm Cores can resist the impact of stamping without flaking or breaking. Hence we stamp all our charm cores with our company name "KEEPSAKE BY RYO" and "18K SINGAPORE" on the other side to prove the authenticity and quality of our cores. These 18K charm cores are the perfect complement to the highest quality resin (Ice Resin) we use in our casting process. Singapore having an extremely humid climate, only solid gold can last the test of time! You can read more about the differences in materials at, http://jewelryinfoplace.com/gold/
19. Waiting Period
We understand that the long waiting period can be daunting and may cause anxiety to some mummies. As keepsake making is a very delicate process, different makers have a different waiting period, some as long as 7 months or longer. At Keepsake by Ryo we do our best to reduce the waiting period and have an average waiting period of less than 8 weeks from the date of receiving your inclusion. However there are many variables when it comes to handmade products hence 14 weeks is our maximum waiting period. Till date 98% of our products were made within this 14 weeks timeline, and we hope to maintain or reduce our waiting period in our aim for continuous improvement. Beware of makers with extended waiting period of 6 months or more. They usually provide door to door collection of inclusions to hide their address and constantly having promotions despite not finishing their previous orders. Internationally there are cases where maker absconded with the money (Google it).